| What time is check in and check out? |
|---|
| Check-in 12p.m., check-out 12p.m. |
| Can I leave the room late? |
| Only certain reservations include this. For certain occasions, always consult with reception. |
| Can I choose the type of bed in my room? (Large bed – two beds) |
| By specifying it in the reservation |
| Do the rooms have a balcony or terrace? Can I reserve one? |
| Almost all the rooms facing outward have a terrace. Specify it in the reservation. |
| Are there non-smoking rooms? |
| There is a non-smoking floor |
| How many storeys does the building have? Is there a lift? |
| 7 floors and 2 lifts, and a freight elevator |
| Is there air conditioning in the rooms? Does it work all year round? |
| The air conditioning operates in summer and the heating in winter. |
| Is your hotel adapted for the handicapped? |
| Yes |
| Can you keep my luggage when I leave the room? |
| Yes, there is luggage consignment |
| Is there a safe place to park my car? How much does it cost? |
| In our own parking, it costs 16 €/day |
| Does the hotel have an Internet or e-mail terminal for guests? |
| No |
| Do you have high-speed internet in the room for my portable computer?Is it wireless? |
| Yes, wi-fi |
| Do you have a quiet, romantic room? How can I reserve it? |
| Yes, by specifying it in the reservation |
| What languages are spoken in Reception? |
| Spanish, English, French, Italian |
| Where may I rent a car? |
| At the hotel reception, or if you prefer we will show you where to rent it. |
| How far are you from the Puerta del Sol? |
| About 4,5 km. |
| How far are you from the Prado Museum? |
| 4 km. |
| How much does a taxi from the airport cost? How long does it take? |
| It’s around €22 and takes some 25 minutes |
| In what kind of a neighbourhood are you? |
| Quiet, residential. |
| I am travelling to attend a trade fair at the Fira de Madrid: will it be easy to reach from your hotel? |
| The underground station that will take you to the fairgrounds in 15 minutes is located 200 metres from the Hotel. Exit to the Carretera de Barcelona by car is direct. At km. 15, you will see the signs pointing out the fairgrounds. |
